Please expand your drive type from the list below:
Show HP
HP Testing Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| Any error that shows up in red during a test | Press the green start arrow to reset the error up to 3 more times | Update to the latest microcode. Check the interface integrity between the host and the drive and check the electronics of the drive. Change the PC Board. |
HP Failed Test Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| “Head Requires Refurbishing” | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Unable To Repair; Drive suspect Electro/mechanics | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| UNSAFE TO RUN HRC | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Unable To Clean; Drive Require Mechanical Repair | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning! Unbalance Fwd/Rev Performance .. | Change the roller and takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Performance Warning! Fail Backup Standard Time .. BST: | Change the roller and takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Read Channel excess deviation forward…. | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Tape Drive Doctor Warning !! Excessive Time …. | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Saturation or Offtrack detected …. | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Unusual High Write Errors Detected | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Write Channel excess deviation reverse…. | Adjust the roller closest to takeup real and replace the takeup reel | Remove the Head and send it to Tape Drive Doctor for Repair |
| Drive require mechanical repair prior to HRC | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Drive interchange warning and excessive Servo errors… | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
HP Cartridge Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| Warning !! Excessive Time, CM May be Invalid ???? | Run Tape Drive Doctor CM Recovery (Tools – CM Recovery) | Replace Cartridge |
| Cartridge Format is Corrupt | Replace Cartridge | |
| Cartridge is Used up | Replace Cartridge | |
| Cartridge Not Calibrated Read IBM Format | Replace Cartridge | |
| Cartridge Not Read Calibrated HP Format | Replace Cartridge |
Show IBM
IBM Testing Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| Any error that shows up in red during a test | Press the green start arrow to reset the error up to 3 more times | Update to the latest microcode. Check the interface integrity between the host and the drive and check the electronics of the drive. Change the PC Board. |
IBM Failed Test Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| “Head Requires Refurbishing” | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Unable To Repair; Drive suspect Electro/mechanics | Remove the Head and send it to Tape Drive Doctor for Repair | |
| UNSAFE TO RUN HRC | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Unable To Clean; Drive Require Mechanical Repair | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Tape Drive Doctor Warning! Unbalance Fwd/Rev Performance .. | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Tape Drive Doctor Performance Warning! Fail Backup Standard Time .. BST: | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Tape Drive Doctor Warning ! Read Channel excess deviation forward…. | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Tape Drive Doctor Warning !! Excessive Time …. | Adjust the roller and head actuator and replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Saturation or Offtrack detected …. | Adjust the roller and head actuator and replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Unusual High Write Errors Detected | Adjust the roller and head actuator and replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Write Channel excess deviation reverse…. | Adjust the roller and head actuator and replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Drive require mechanical repair prior to HRC | Adjust the roller and head actuator and replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Drive interchange warning and excessive Servo errors… | Adjust the roller and replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
IBM Cartridge Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| Warning !! Excessive Time, CM May be Invalid ???? | Run Tape Drive Doctor CM Recovery (Tools – CM Recovery) | Replace Cartridge |
| Cartridge Format is Corrupt | Replace Cartridge | |
| Cartridge is Used up | Replace Cartridge | |
| Cartridge Not Calibrated Read IBM Format | Replace Cartridge | |
| Cartridge Not Read Calibrated HP Format | Replace Cartridge |
Show Quantum
Quantum Testing Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| Any error that shows up in red during a test | Press the green start arrow to reset the error up to 3 more times | Update to the latest microcode. Check the interface integrity between the host and the drive and check the electronics of the drive. Change the PC Board. |
Quantum Failed Test Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| “Head Requires Refurbishing” | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Unable To Repair; Drive suspect Electro/mechanics | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| UNSAFE TO RUN HRC | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Unable To Clean; Drive Require Mechanical Repair | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning! Unbalance Fwd/Rev Performance .. | Change the roller and takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Performance Warning! Fail Backup Standard Time .. BST: | Change the roller and takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Read Channel excess deviation forward…. | Remove the Head and send it to Tape Drive Doctor for Repair | |
| Tape Drive Doctor Warning !! Excessive Time …. | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Saturation or Offtrack detected …. | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Unusual High Write Errors Detected | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Tape Drive Doctor Warning ! Write Channel excess deviation reverse…. | Adjust the roller closest to takeup reel and replace the takeup reel | Remove the Head and send it to Tape Drive Doctor for Repair |
| Drive require mechanical repair prior to HRC | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
| Drive interchange warning and excessive Servo errors… | Adjust the roller and head actuator + clean guides + replace takeup reel. | Remove the Head and send it to Tape Drive Doctor for Repair |
Quantum Cartridge Errors
| Reported Error | Step #1 | Step #2 |
|---|---|---|
| Warning !! Excessive Time, CM May be Invalid ???? | Run Tape Drive Doctor CM Recovery (Tools – CM Recovery) | Replace Cartridge |
| Cartridge Format is Corrupt | Replace Cartridge | |
| Cartridge is Used up | Replace Cartridge | |
| Cartridge Not Calibrated Read IBM Format | Replace Cartridge | |
| Cartridge Not Read Calibrated HP Format | Replace Cartridge |